I often encounter a mindset that sees marketing as an expense. I suppose from the perspective of an accountant, that is absolutely accurate. However, in reality marketing should be viewed as an investment. Think of it this way: marketing is only expensive if it’s not working. If you made 5 dollars every time you spent two marketing dollars you would be spending money all day and be happy about it. Ideally, marketing is an investment.
We all live within the constraints of a budget. There are many good things to be said about marketing on a shoestring, on choosing strategies that are smart and that work. Today, however, we are going to talk about avoiding turning our shoestrings into nooses – making mistakes with our marketing dollars that, like bad investments, are nothing but expensive errors.
I admit to being one of the few people who liked The Secret Life Of Walter Mitty. The movie is a reminder of the importance of travel to the human psyche. Travel is not just a mechanical act of movement from one point to another. On occasion, it helps to be reminded of this small and obvious truth: travel is often an outward expression of something happening internally.
Personally, I am a fan of interesting tattoos. I know that is not necessarily a shared preference. Body art is not for everyone and please do note my preference: interesting tattoos. I have certainly been exposed, to use a phrase, to some very bad tattoos.
If you have an interest in a tattoo, I suggest you heed this bit of advice: this is no time to choose an artist based on the lowest price. You don’t want a tattoo that looks like prison art (unless, of course, you were actually in prison) and you don’t want one that looks like your six year old’s rendition of Woody Woodpecker (unless, of course, the tattoo is your six year old’s rendition of Woody Woodpecker). I could go on but I think you get my drift: this is no time to save a few dollars.
I know I have chosen a risky metaphor here, stick with me a bit.
If you are going to get a tattoo, one thing is certain: a bit of research pays off. Think about the message. Think about the design. Think about your mother. Think.
In a personal service business like travel consulting, it is easy to forget the importance of fundamental marketing techniques and concepts. One such neglected topic is the art of visual merchandising – developing the visual creative to accompany your advertisements, proposals, presentations and other client communications to enhance their appeal.
Properly done, visual merchandising makes it easier to engage both the client’s emotional responses to your presentations and their intellectual understanding of your offer.
The value of a web site for a travel agent is real. Many continue to operate without a web site and even if they have one, without due consideration for basic design and marketing principles. However, consumers expect business operators to have a web site and the real question is more often the role the website will play in the overall marketing plan of the travel agency.
An American Society of Travel Agents (ASTA) report titled on Technology & Website Usage revealed some travel professionals using a Facebook page in lieu of a website indicating a degree of confusion about the role of both a Facebook page and a website in a marketing strategy. It's worthwhile to again consider the role of a web site in marketing your travel agency.
Write something about yourself. No need to be fancy, just an overview.